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Scaling CX Opportunities in Financial Services - with Ciprian Porutiu of Marsh McLennan
The AI in Business Podcast podcast.emerj.com
Today’s guest is Ciprian Porutiu, Vice President of Operations and Strategy at Marsh McLennan. Prior to Marsh McLennan, Ciprian spent much of his career in IT leadership for various fintech firms. In conversation with Emerj CEO and Head of Research Daniel Faggella, Ciprian explains the fundamentals of a VUCA – short for volatile, uncertain, complex, and ambiguous – business landscape to a financial services executive audience. Throughout the episode, Ciprian offers insights into delivering the necessary business agility and addressing …
career ceo conversation daniel financial financial services fintech fundamentals head it leadership leadership operations opportunities president prior research scaling services strategy vice president