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ServiceNow expands its generative AI toolbox with case summarization and text-to-code
July 26, 2023, 8:13 p.m. | Mike Wheatley
AI – SiliconANGLE siliconangle.com
ServiceNow Inc. said today it’s expanding its Now Assist family of artificial intelligence features with the launch of two brand new capabilities. The new features include Case Summarization, which uses generative AI to distill key information automatically across information technology, human resources and customer service use cases, and Text-to-Code, which converts natural language text prompts […]
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ai artificial artificial intelligence automation brand case cases code code generation customer customer service family features generative generative-ai human human resources information information technology intelligence launch llm new features resources service servicenow summarization technology text the-latest use cases
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