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Startup claims to have replaced 90 percent of its support staff with a chatbot
July 15, 2023, 1:54 p.m. | Matthias Bastian
THE DECODER the-decoder.com
Suumit Shah, CEO of Indian enterprise e-commerce platform Dukaan, claims to have laid off 90% of his support team after implementing a presumably GPT-4-based AI chatbot.
The article Startup claims to have replaced 90 percent of its support staff with a chatbot appeared first on THE DECODER.
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