Systems Thinking for Knowledge Management

Using Causal Loop Diagrams to Grow Your Organization’s Collective Intelligence

Figure 1: A causal loop diagram for my writing motivation includes a reinforcing loop (R) and a balancing loop (B)—image by the author.

This blog covers how we can use Systems Thinking to understand the dynamics of building your organization’s collective intelligence. We will review the key Causal Loop Diagrams (CLDs) as models we use to understand organizational knowledge capture and retention. Then we describe how we can use these …

causality knowledge knowledge-management management modeling systems systems thinking thinking