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The 6 Types of Conversations with Generative AI
Simon Willison's Weblog simonwillison.net
The 6 Types of Conversations with Generative AI
I've hoping to see more user research on how users interact with LLMs for a while. Here's a study from Nielsen Norman Group, who conducted a 2-week diary study involving 18 participants, then interviewed 14 of them.
They identified six categories of conversation, and made some resulting design recommendations.
A key observation is that "search style" queries (just a few keywords) often indicate users who are new to LLMs, and should be …
ai conversation conversations generative generativeai llms nielsen research six study them types usability ux