Dec. 21, 2023, 10:23 a.m. | Josée Rose (jrose@insider.com)

Business Insider www.businessinsider.com

Sowmyanarayan Sampath, the CEO of Verizon's consumer group, said he'll apply AI processes internally, then expand into customer interactions.

2024-outlook ai apply business-holiday-save-2023 call call centers ceo consumer customer customer interactions cxo-2023-roundup expand interactions leadership mobile outlook processes strategy verizon

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