The Guardian accuses Microsoft of reputational damage after distasteful AI poll

More than three years after Microsoft gutted its news divisions and replaced their work with AI and algorithmic automation, the content generated by its systems continues to contain grave errors that human involvement could, or should, have stopped. Today, The Guardian accused the company of damaging its reputation with a poll labeled “insights by AI” that appeared in Microsoft Start next to a Guardian story about a woman’s death, asking readers to vote on how she died. …

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