Understand your Customer Better with Sentiment Analysis

“Your most unhappy customers are your greatest source of learning.” — Bill Gates

In this cut-throat business world, companies look for strategies to keep their customer base satisfied and possibly attract new customers by launching offers or new products. It has become inevitable to keep a track of whether customers are liking or disliking a product and how they are reacting to a certain offering to improve the service to stay ahead of the competitors. In …

analysis gensim nlp sentiment analysis word2vec word embeddings