Nov. 22, 2023, 10:21 a.m. | Alex Agar

DEV Community dev.to

In the ever-evolving landscape of customer relationship management (CRM), businesses are constantly seeking innovative solutions to enhance their interactions with customers. One such revolutionary tool that has emerged on the scene is ChatGPT, powered by OpenAI's GPT-3.5 architecture. This cutting-edge language model is not just a conversational AI but a potential game-changer for CRM applications. In this comprehensive blog post, we will explore the myriad capabilities of ChatGPT in the realm of CRM and delve into how it can transform …

ai architecture businesses capabilities chatgpt conversational conversational ai crm customer customer relationship management customers deep dive edge gpt gpt-3 gpt-3.5 interactions landscape language language model management openai power relationship solutions tool

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