VERVE: Template-based ReflectiVE Rewriting for MotiVational IntErviewing

arXiv:2311.08299v2 Announce Type: replace
Abstract: Reflective listening is a fundamental skill that counselors must acquire to achieve proficiency in motivational interviewing (MI). It involves responding in a manner that acknowledges and explores the meaning of what the client has expressed in the conversation. In this work, we introduce the task of counseling response rewriting, which transforms non-reflective statements into reflective responses. We introduce VERVE, a template-based rewriting system with paraphrase-augmented training and adaptive template updating. VERVE first creates a template …

abstract arxiv client conversation cs.ai cs.cl interviewing meaning template the conversation type work