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VIRATrustData: A Trust-Annotated Corpus of Human-Chatbot Conversations About COVID-19 Vaccines. (arXiv:2205.12240v1 [cs.CL])
cs.CL updates on arXiv.org arxiv.org
Public trust in medical information is crucial for successful application of
public health policies such as vaccine uptake. This is especially true when the
information is offered remotely, by chatbots, which have become increasingly
popular in recent years. Here, we explore the challenging task of human-bot
turn-level trust classification. We rely on a recently released data of
observationally-collected (rather than crowdsourced) dialogs with VIRA chatbot,
a COVID-19 Vaccine Information Resource Assistant. These dialogs are centered
around questions and concerns about …
arxiv chatbot conversations covid covid-19 human trust vaccines