Voiceflow, a platform for building conversational AI experiences, raises $15M

The demand for conversational AI — mostly chatbots — has arguably never been higher, riding the publicity wave of systems like OpenAI’s ChatGPT. Last year, Gartner predicted that one in 10 agent-customer exchanges will be automated by 2026, an increase from the estimated 1.6% of chats that were handed off to chatbots in 2022. Unsurprisingly, […]

ai automated building chatbots chatgpt conversational conversational ai customer demand enterprise funding gartner openai platform raises startup startups systems voiceflow