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Wendy’s Turns to AI-Powered Chatbots for Drive-Thru Orders

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May 9, 2023, 12:13 p.m. | Daniela Sirtori-Cortina

Bloomberg Technology bloomberg.com

Wendy’s Co. will begin testing an artificial intelligence-powered chatbot next month that will talk to customers and take drive-thru orders, becoming the latest fast-food chain to employ the technology.

ai-powered artificial artificial intelligence chatbot chatbots customers drive food intelligence next nms:googl nms:wen orders talk technology testing wendy

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