Aug. 17, 2023, 2:06 p.m. | eschuman@thecontentfirm.com

Computerworld www.computerworld.com



When Zoom amended its terms of service earlier this month — a bid to make executives comfortable that it wouldn’t use Zoom data to train generative AI models — it quickly stirred up a hornet's nest. So the company “revised” the terms of service, and left in place ways it can still get full access to user data.

Computerworld repeatedly reached out to Zoom without success to clarify what the changes really mean.

Editor's note: Shortly after this column was …

ai models analytics data data privacy enterprises executives genai generative generative-ai generative ai models hornet service terms terms of service videoconferencing zoom zoom video communications

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