Q&A: How Thomson Reuters used genAI to enable a citizen developer workforce

Over the past three decades, Thomson Reuters has relied on artificial intelligence (AI) to help its clients — and its own employees — sift through troves of digital documents to discover those most relevant to the issue at hand.

But when generative AI (genAI) burst onto the scene in late 2022, the company was forced to rethink its AI strategy to stay ahead of competitors and address an insatiable client demand for industry-specific information.

Thomson Reuters in November unveiled …

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