Big companies use AI to monitor employee messages sparking privacy concerns

Major companies such as Walmart, Delta, T-Mobile, Chevron, and Starbucks are using Artificial Intelligence (AI) to monitor employee messages on platforms like Slack and Microsoft Teams, leading to concerns about privacy and ethics. The software from startup "Aware" scans messages for keywords that indicate dissatisfaction or safety risks, analyzing billions of individual messages from millions of employees. Some argue that this infringes on privacy and creates mistrust, while others see it as necessary for maintaining productivity. With remote work expected …

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