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New study finds AI-generated empathy has its limits

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May 8, 2024, 4:12 p.m. |

Artificial Intelligence News -- ScienceDaily www.sciencedaily.com

Conversational agents (CAs) such as Alexa and Siri are designed to answer questions, offer suggestions -- and even display empathy. However, new research finds they do poorly compared to humans when interpreting and exploring a user's experience.

agents alexa cas conversational conversational agents empathy experience generated however humans questions research siri study suggestions

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