The chatbot will see you now

Results from a study of the use of a chatbot in the consent process show that it encourages inclusivity, and leads to faster completion and high levels of understanding. Whereas the traditional method of consenting does not have a mechanism to verify understanding objectively, the chat-based method can test comprehension. It does not allow users who do not show understanding to give consent; rather, it puts them in touch with a genetic counsellor to figure out why knowledge transmission did …

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